We endeavour to keep all the product information on this website as up to date and accurate as possible. If you order a product which is actually out of stock we will give you a refund and advise you when we might have the item back in stock.
We accept all major credit/debit cards and PayPal. All transactions will go through the PayPal website for security. You do not require a PayPal account to use this service.
We aim to ship all orders received Monday to Friday before 3pm on the same day as the order is placed. Orders placed after 5pm or over the weekend will be shipped on the next working day. You will be required to sign for deliveries. When in Checkout you have two shipping options.
Free UK Shipping: Smaller items will be 1st class with the Royal Mail and larger items will be sent using Interlink courier. These orders will usually arrive next day but can take longer. Please allow for a maximum of 15 working days for free delivery.
Next Working Day Delivery: Orders will be shipped as soon as possible for next day delivery by Interlink courier or Royal Mail special delivery. The shipping costs are based on the size and weight of the order. Please note that deliveries will not be made on weekends or bank holidays.
We ship orders outside the UK using airmail. The shipping costs are based on the size and weight of the order.
If you wish to return an unwanted non-faulty item it must be in it's original unused condition and the return must be made within 28 days of the delivery date. Once the item gets back to us we will issue a refund or exchange as requested. You will be required to the pay the postage costs and we strongly recommend using a recorded delivery with adequate insurance.
The products we sell are guaranteed against manufacturing defects and we will have to inspect them to ascertain if they are faulty. Once we are satisfied a product is faulty we will issue a refund or exchange.
Please contact us for any help or advice and include a note explaining why you are making a return.
G1 Smithfield Building
34 Tib Street